Refund Policy
This policy covers every Karka Pass (7 days ₹49 · 30 days ₹199 · 1 year ₹1,999), and any earlier Karka membership.
Fourteen days, no questions asked
14-day full refund, no questions asked — write to support@elevana.guru. Write from the email on your Karka account, and include the payment reference from your receipt if you have it to hand. We refund the full amount you paid.
Refunds go back to the original payment method and usually appear within 5–7 working days, depending on your bank. When a refund is issued, the access that pass gave ends at the same time.
After fourteen days
After the first fourteen days a payment is not refundable, and your access simply continues to the end of the pass you paid for. Your progress, certificates and Skill Passport remain yours after that, and every course’s first three lessons stay free.
Nothing to cancel
No autopay, ever: a pass simply ends. We remind you shortly before yours does, and you choose whether to continue. Because nothing renews on its own, there is no subscription to cancel and no card kept on file with us.
Taxes and receipts
Price includes all applicable taxes. No GST is charged at present (Elevana LLP’s GST registration is in progress); your Razorpay receipt is your proof of payment.
Questions
Write to support@elevana.guru. A person reads every message.
Write to support@elevana.guru. A person reads every message. You can see your pass at any time under Settings → Billing, and every pass and its price at /membership.