Responsible AI at Work

By the end

What you'll build

• Explain in plain terms what a generative AI tool is doing when it produces an answer
• Check an AI-produced answer for accuracy, bias and missing context before relying on it
• Decide what information may and may not be entered into a tool, including personal and confidential data
• Describe who remains accountable for work produced with AI assistance
• Recognise decisions that require human review before they affect a person
• Raise a concern about an AI-assisted output or decision through the right channel

Curriculum

What's inside

6 modules · 30 lessons

1. 01

   What these tools actually do

   5 lessons
   • Prediction, not understanding: a plain-English model of generative AI
   • Training data, prompts and outputs
   • Why the same question can produce different answers
   • Where the limits show up in everyday work
   • What the tool is actually doingmatch pairs
2. 02

   Accuracy, bias and verification

   5 lessons
   • Checking an AI answer before you rely on it
   • Confident wrong answers and how to spot them
   • Bias in data and in outputs
   • Tasks where verification is cheap and tasks where it is not
   • Checking before you rely on itfill blank
3. 03

   Confidentiality, personal data and inputs

   5 lessons
   • Deciding what you may and may not paste into a tool
   • Personal data, client data and commercial confidence
   • Approved tools, unapproved tools and why the difference matters
   • What happens to what you type
   • Before you paste it insequence order
4. 04

   Accountability and disclosure

   5 lessons
   • Owning the output: you remain responsible for the work
   • When to tell people that AI was used
   • Human review before a decision affects a person
   • Intellectual property questions worth asking first
   • The shortlistscenario
5. 05

   Using it well in everyday work

   5 lessons
   • Three low-risk uses and three you should escalate first
   • Drafting, summarising and rewriting
   • Prompting clearly and iterating on the result
   • Raising a concern about an AI-assisted decision
   • Four parts, three tasksmatch pairs
6. 06

   Practice and check

   5 lessons
   • Name it correctlymatch pairs
   • Producing a document with AI help, in the right ordersequence order
   • The words that carry the meaningfill blank
   • The summary due at ninescenario
   • Course quizquiz

The shape of it

How this course works