By the end
What you'll build
- Distinguish an event, an alert and an incident, and design the path between them
- Define monitoring for a service starting from the consumer's experience
- Set thresholds and alert conditions that reduce noise without hiding failure
- Design alert routing, correlation and suppression rules
- Review alert quality using actionability rather than alert volume
Curriculum
What's inside
6 modules · 35 lessons
- 01
Events, alerts and incidents
6 lessons- The path from a signal to a human being interrupted
- Informational, warning and exception events
- Detection is not diagnosis
- Who owns an alert once it fires
- Automated response and its limits
- + 1 more lesson
- 02
Monitoring from the consumer inwards
6 lessons- Choosing what to measure for a service people actually use
- Availability, latency, errors and saturation in plain terms
- Synthetic checks alongside real-user signals
- Dependency mapping to expose coverage gaps
- Finding the blind spots before an incident does
- + 1 more lesson
- 03
Thresholds and signal quality
6 lessons- Setting a threshold that survives a busy Monday
- Static, dynamic and rate-of-change conditions
- Warm-up, flapping and hysteresis
- Seasonality and planned maintenance windows
- Testing an alert before trusting it
- + 1 more lesson
- 04
Routing, correlation and suppression
6 lessons- Designing the on-call path for a single alert
- Correlation that collapses a storm into one incident
- Suppression during planned work
- Escalation timers and clean hand-offs
- Putting the runbook link inside the alert
- + 1 more lesson
- 05
Improving alert quality
6 lessons- Reviewing alerts by actionability, not by volume
- Noise measures worth tracking
- Retiring alerts nobody acts on
- Feeding monitoring gaps back from post-incident reviews
- Treating on-call load as a design signal
- + 1 more lesson
- 06
Practice and check
5 lessons- Signal to destinationmatch pairs
- Designing an alert before it goes livesequence order
- Saying exactly what you mean about alertsfill blank
- Sixty alerts at two in the morningscenario
- Course quizquiz
The shape of it
How this course works
Short lessons
35 lessons across 6 modules, each small enough to finish in one sitting.
Practice as you go
Every lesson ends with a small space for what you noticed — the doing is the learning.
Progress you can see
Your progress is saved lesson by lesson, ready whenever you come back.
Ready when you are.
Make an account and this course opens up — your progress is saved from the very first lesson.