By the end
What you'll build
- Describe the gap between how you intend to lead and how colleagues actually experience you, using evidence you collected rather than self-report alone.
- Ask for feedback using narrow, past-tense, behavioural questions that produce usable answers instead of reassurance.
- Name your default leadership style, the situations it fits, and the specific cost it carries when overused.
- Choose between directive, coaching, collaborative and delegating responses by reading a person's skill and will for a particular task.
- Label your own emotional state precisely and apply a regulation move before responding under pressure.
- Hold empathy and a refusal in the same sentence without using the word that deletes the first half.
- Diagnose a team using psychological safety, turn-taking and status signals rather than personality labels.
- Identify which component of trust — ability, benevolence or integrity — is missing in a specific relationship, and act on that component.
- Ask a peer for something you cannot require, leading with their objective and leaving them a genuine way to refuse.
- Produce a leadership self-portrait and a development plan with three named feedback sources, review dates and a failure condition.
The shape of it
How this course works
Short lessons
47 lessons across 7 modules, each small enough to finish in one sitting.
Practice as you go
Every lesson ends with a small space for what you noticed — the doing is the learning.
A certificate at the end
Finish the course and earn a certificate anyone can verify with a link.
Ready when you are.
Make an account and this course opens up — your progress is saved from the very first lesson.
