By the end
What you'll build
- Explain what a business impact analysis is and how it sets recovery priorities
- Interpret recovery time and recovery point objectives for a service you rely on
- Describe your own role and first actions when a continuity plan is invoked
- Identify a single point of failure in a process you take part in
- Follow communication rules during a disruption, including what not to say externally
- Contribute usefully to a continuity exercise and to the debrief afterwards
Curriculum
What's inside
6 modules · 35 lessons
- 01
Why continuity planning exists
6 lessons- Disruption, resilience and the cost of being unprepared
- Continuity versus disaster recovery versus crisis management
- Types of disruption organisations actually face
- Who owns continuity and who participates
- What continuity planning cannot promise
- + 1 more lesson
- 02
Understanding the business
6 lessons- How a business impact analysis decides what gets recovered first
- Critical activities and their dependencies
- Recovery time and recovery point objectives explained
- Single points of failure in people, systems and suppliers
- Minimum acceptable service levels during disruption
- + 1 more lesson
- 03
Plans and arrangements
6 lessons- What a good continuity plan contains and how to read yours
- Invocation: who decides and on what trigger
- Alternative working arrangements
- Supplier and third-party dependencies
- Keeping contact information usable
- + 1 more lesson
- 04
During and after an event
6 lessons- Your first hour: what to do and what to leave alone
- Communication discipline and holding statements
- Working with incomplete information
- Standing down and returning to normal
- Debriefs and capturing what really happened
- + 1 more lesson
- 05
Exercising and improving
6 lessons- Getting value from a continuity exercise
- Types of exercise from desktop to full simulation
- Common weaknesses exercises expose
- Maintaining plans as the organisation changes
- Continuity in supplier and customer conversations
- + 1 more lesson
- 06
Practice and check
5 lessons- The four numbers and the words around themmatch pairs
- Your first hoursequence order
- Continuity basics, stated preciselyfill blank
- Monday, 08:40scenario
- Course quizquiz
The shape of it
How this course works
Short lessons
35 lessons across 6 modules, each small enough to finish in one sitting.
Practice as you go
Every lesson ends with a small space for what you noticed — the doing is the learning.
Progress you can see
Your progress is saved lesson by lesson, ready whenever you come back.
Ready when you are.
Make an account and this course opens up — your progress is saved from the very first lesson.