By the end
What you'll build
- Explain in under a minute what Elevana does and who it is for
- State the promise Elevana makes and the promises we never make, and deflect a job or salary question without sounding cold
- Walk a member through every stage of the journey from first enquiry to certificate
- Use the Karka learning platform, the classroom and certificates well enough to guide a member who is stuck
- Write and speak in the Elevana voice, and give feedback a member can actually act on
- Apply the confidentiality rules and use the escalation ladder when something is wrong
The shape of it
How this course works
Short lessons
25 lessons across 5 modules, each small enough to finish in one sitting.
Practice as you go
Every lesson ends with a small space for what you noticed — the doing is the learning.
A certificate at the end
Finish the course and earn a certificate anyone can verify with a link.
Ready when you are.
Make an account and this course opens up — your progress is saved from the very first lesson.