By the end
What you'll build
- Distinguish digitisation, digitalisation and transformation and use each term accurately
- Assess readiness across process, data, skills and operating model
- Design a target operating model that changes how work flows and who decides
- Plan a transformation as sequenced increments with explicit stop, pivot and continue points
- Anticipate adoption resistance and design support rather than announcements
- Evaluate after the fact whether the claimed outcomes were delivered
Curriculum
What's inside
7 modules · 41 lessons
- 01
What transformation actually means
6 lessons- Digitisation, digitalisation, transformation: three different commitments
- Symptoms of a technology project wearing a transformation label
- Outcomes rather than deliverables
- Scope: process, operating model, or business model
- Common failure patterns and their early signs
- + 1 more lesson
- 02
Readiness and current state
6 lessons- Assessing readiness across process, data, skills and culture
- Measuring the baseline before making the pitch
- Legacy estate and technical debt as real constraints
- Data quality as a limiting factor on ambition
- Stating capability gaps plainly
- + 1 more lesson
- 03
Operating model design
6 lessons- Designing how work will flow after the change
- Roles, decision rights and hand-offs
- Product-aligned and platform-aligned structures
- Funding models that fit continuous delivery
- Governance that does not reintroduce the old queue
- + 1 more lesson
- 04
Technology direction
6 lessons- Choosing an automation and platform direction you can actually staff
- Cloud and hybrid patterns in plain terms
- Container orchestration and declarative operations
- Integration and interoperability choices
- Security and privacy considered at design time, not at go-live
- + 1 more lesson
- 05
Sequencing and delivery
6 lessons- Sequencing a transformation into increments with real decision points
- Thin slices that prove value early
- Dependencies, migration and dual running
- Stop, pivot and continue criteria agreed in advance
- Managing the cost of running two worlds at once
- + 1 more lesson
- 06
Adoption and evaluation
6 lessons- Designing adoption support instead of announcing a launch
- Stakeholder mapping, and treating resistance as information
- Training, champions and hands-on support
- Measuring adoption honestly
- Reviewing benefits after the programme closes
- + 1 more lesson
- 07
Practice and check
5 lessons- Three words, three different commitmentsmatch pairs
- Sequencing a change people will actually move tosequence order
- Precision about what is changingfill blank
- Nine teams, one intake routescenario
- Course quizquiz
The shape of it
How this course works
Short lessons
41 lessons across 7 modules, each small enough to finish in one sitting.
Practice as you go
Every lesson ends with a small space for what you noticed — the doing is the learning.
Progress you can see
Your progress is saved lesson by lesson, ready whenever you come back.
Ready when you are.
Make an account and this course opens up — your progress is saved from the very first lesson.