Code of Conduct & Ethics

By the end

What you'll build

• Apply the code of conduct to a realistic situation and explain which part governs it
• Identify and declare a conflict of interest through the correct internal route
• Decide whether a gift or hospitality offer can be accepted, and record it properly
• Recognise harassment, bullying and retaliation, and describe the options open to a bystander
• Raise a concern internally and explain what protection applies to the person raising it

Curriculum

What's inside

7 modules · 41 lessons

1. 01

   What the code is for

   6 lessons
   • What a code of conduct is, and what it is not
   • Values, rules and judgement: how the three fit together
   • Who the code applies to, including contractors and partners
   • How conduct failures typically begin
   • How the code sits alongside law and local policy
   • + 1 more lesson
2. 02

   Conflicts of interest

   6 lessons
   • Recognising and declaring a conflict of interest
   • Outside work, second jobs and board seats
   • Personal relationships in hiring and supervision
   • Investments and supplier connections
   • Managing a conflict after you have declared it
   • + 1 more lesson
3. 03

   Gifts, hospitality and influence

   6 lessons
   • Deciding whether to accept a gift or an invitation
   • Proportionality: when hospitality stops being routine
   • Recording gifts and hospitality accurately
   • Declining politely without damaging a relationship
   • Donation and sponsorship requests that arrive informally
   • + 1 more lesson
4. 04

   Confidentiality and fair dealing

   6 lessons
   • Handling confidential information you were trusted with
   • Information you must not accept from a competitor
   • Restrictions that apply when you hold non-public information
   • Honest claims in sales, marketing and internal reporting
   • Company assets and reasonable personal use
   • + 1 more lesson
5. 05

   Respect at work

   6 lessons
   • Setting the line between robust debate and unacceptable conduct
   • What harassment and bullying look like in practice
   • Bystander options that carry a low personal cost
   • Respectful conduct in chat, email and video
   • Conduct at work-adjacent events and social occasions
   • + 1 more lesson
6. 06

   Speaking up

   6 lessons
   • Raising a concern and what happens next
   • The reporting routes available to you
   • Raising a concern anonymously and its limits
   • Protection from retaliation
   • What managers must do when a concern reaches them
   • + 1 more lesson
7. 07

   Practice and check

   5 lessons
   • Situation to first movematch pairs
   • Declaring a conflict before a decisionsequence order
   • The exact words the code usesfill blank
   • The name on the shortlistscenario
   • Course quizquiz

The shape of it

How this course works